Building a website is a process, and a long one at that. It takes precious time, handiwork, and numerous resources to get the job finished. When it’s all said and done, how do you know what’s working? Is it when you think the site is attractive? Is it when your client thinks it looks pretty? In reality, the website works when the USERS think it works.
via http://www.designfloat.com/WebDesign/inoobs-why-usability-testing-is-important/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+DesignFloat%2FSubmittedEntries+%28Design+Float+%2F+Submitted+Entries%29
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